Help Scout - Inbox Integration
With Chat Aid's Help Scout - Inbox integration, search your support tickets and customer data and find information instantly using natural language queries.
Ticket Creation
Create support tickets directly through Chat Aid when connected to Help Scout - Inbox. Describe your issue and Chat Aid will create a properly formatted ticket in your system.
Ticket Search
Find specific support tickets, resolutions, and customer issues within Help Scout - Inbox. Search by ticket number, customer name, or issue description to locate relevant information.
Solution Lookup
Search through previous ticket resolutions and knowledge base articles in Help Scout - Inbox. Find solutions to similar problems and access troubleshooting information quickly.
This integration is currently in beta. We're continuously improving the experience and adding new features. Your feedback helps us make it better!
Our fortified security meets compliance standards
SOC 2 Type II
Strict adherence to industry-standard SOC 2 Type II requirements.
We undergo continuous monitoring to make sure we continuously adhere to the industry-standard SOC 2 Type II requirements.
ISO 27001
We are certified for your peace of mind and protection.
ISO 27001 certification guarantees that your information is protected from unauthorized access.
GDPR & CCPA
We are compliant with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
You have full control over your data. It cannot be used anywhere without your permission.
Make the most of Chat Aid × Help Scout - Inbox
Still have questions?
We're here to answer all your questions about Chat Aid.