GDPR

COMPLIANCE WITH GDPR

Chat Aid is committed to compliance with the General Data Protection Regulation (GDPR). This page provides information about your rights under the GDPR and how we safeguard them. For additional details on how we handle your privacy, please review our Privacy Policy.

YOUR GDPR PRIVACY RIGHTS

If you are a resident of the EEA or Switzerland, you have specific rights regarding your personal information. We make it our priority to inform you and safeguard your rights. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. For any queries, you can write to us at privacy@chataid.com

As a User, you have the following rights:

• Right of Access: You can request access to your Personal Information and receive a copy of the personal data we hold about you.
• Right to Rectification: You have a right to request correction of any inaccurate or incomplete Personal Information.
• Right to Erasure (Right to be Forgotten): You have a right to request deletion of your Personal Information in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
• Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your Personal Information in certain circumstances, particularly regarding direct marketing.
• Right to Withdraw Consent: If we have collected and processed your Personal Information with your consent, you can withdraw your consent at any time.

To make any requests regarding your data rights, contact us at privacy@chataid.com. While you have the right to complain to a Data Protection Authority about our data practices, we encourage you to first contact us with any questions or concerns.

HOW WE COMPLY WITH GDPR

Chat Aid implements various measures to ensure GDPR compliance, including:

• Data Minimization: We only collect personal data that is necessary for specific, explicitly stated purposes.
• Security Measures: We implement appropriate technical and organizational measures to protect your data.
• Consent Management: We obtain valid consent where required and provide easy ways to withdraw consent.
• International Data Transfers: We ensure appropriate safeguards for any data transferred outside the EEA.

CONTACT INFORMATION

If you have any questions about this Policy, or wish to exercise your rights under the GDPR, you may contact privacy@chataid.com.