CCPA

CALIFORNIA CONSUMER PRIVACY RIGHTS

The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides California residents with specific rights regarding their personal information. Chat Aid is committed to ensuring these rights are respected and upheld.

Your Rights Under the CCPA/CPRA

If you are a California resident, you have the following rights:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, share, or sell about you, including the categories of personal information, the sources from which it was collected, our purpose for collecting it, and the third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only what is necessary to provide you with our services.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

EXERCISING YOUR RIGHTS

To exercise your CCPA rights, you can submit a request by:

• Emailing us at privacy@chataid.com
• Using the "Do Not Sell or Share My Personal Information" link on our website

We will respond to verifiable requests within 45 days of receipt. If we require more time, we will inform you of the reason and extension period in writing.

DATA SALES AND SHARING

Details about our data sharing practices are outlined in our Privacy Policy. If we sell or share personal information, we provide a clear link on our homepage labeled "Do Not Sell or Share My Personal Information," allowing you to opt out.

CONTACT INFORMATION

If you have any questions about this CCPA notice, our privacy practices, or wish to exercise your rights, please contact us at privacy@chataid.com.